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Privacy Policy

Last updated: January 2025

1. Data Controller

The data controller responsible for processing your personal data is:

Synapse OS Sp. z o. o.
ul. Brzozowa 5/18
55-095 Mirkow, Poland
Email: office@synapseos.com

2. Data We Collect

We may collect the following types of information:

  • Contact information (name, email address) when you reach out to us
  • Technical data (IP address, browser type, device information) for website functionality
  • Usage data to improve our services

3. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide and maintain our services
  • To improve and optimize our website
  • To comply with legal obligations

4. Legal Basis

We process your personal data based on:

  • Your consent (Art. 6(1)(a) GDPR)
  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Our legitimate interests (Art. 6(1)(f) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us at office@synapseos.com.

7. Cookies

Our website uses essential cookies required for the website to function properly. We do not use tracking or advertising cookies without your explicit consent.

8. Third-Party Services

We may use third-party services that process personal data. These services are bound by data processing agreements and comply with GDPR requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact

If you have any questions about this privacy policy or our data practices, please contact us at: office@synapseos.com